The Strategic Role of Integrated Cash Solutions in the Hybrid Banking Era

Digital transformation in the banking industry has not necessarily eliminated the need for cash. In fact, we are currently in the Hybrid Banking era, where the convenience of digital transactions goes hand-in-hand with the availability of physical currency. Customers expect flexibility: the ability to transact via apps while still requiring fast access to cash and reliable Cash Recycling Machines (CRM) that are always online.

Here lies the greatest operational challenge: How can banks ensure that cash circulation remains smooth and secure, and that self-service machines (ATM/CRM) function optimally without overburdening internal resources? PT Bringin Gigantara (BGI) answers this challenge through its Integrated Cash Solutions approach

1. ATM & CRM Management: More Than Just Replenishment

   The availability of ATM and CRM machines is the spearhead of modern banking services. If a machine is down or out of cash, customer satisfaction is at stake.

   BGI offers Replenishment Services (Depositing, Withdrawing, and Monitoring) that operate 24 hours a day.

   However, BGI goes a step further with Machine Maintenance Services. This service includes:

   • Preventive Maintenance (PM): Periodic maintenance to prevent damage.
   • Corrective Maintenance (CM): Rapid repair when technical issues occur.
   • FLM & SLM: Technical support ranging from First Level Maintenance to Second Level Maintenance to keep machine performance optimal .

    

2. Measurable Cash-in-Transit Security

   Moving cash assets between locations carries high risk. Banks require partners with clear security standards and legality. 

   BGI provides Rupiah Currency Distribution Services with strict standards. BGI's fleet has been specially modified in accordance with Indonesian National Police and Bank Indonesia standards, equipped with armed escorts and security seals . Service flexibility is also key, with BGI offering two methods:

   • Dedicated Vehicle: Provision of vehicles and a dedicated team for the client's daily operations.
   • Trip Service: Routine or scheduled delivery services based on the number of trip 

    

3. Efficiency Through Cash Processing

   Managing cash deposited by customers requires time and high precision. BGI takes over this burden through Rupiah Currency Processing Services at its Cash Processing Centre (CPC).

   This service ensures that circulating money is fit for circulation according to Bank Indonesia standards. The process includes counting, sorting based on denomination and emission, and facing banknotes or coins. Processed cash can then be safely stored using BGI's Vault/Strong Room Storage Services before being redistributed.

Amidst the dynamics of the financial industry, PT Bringin Gigantara positions itself as a strategic partner with a vision to be a reliable company in the Cash Management industry.

With experience handling major clients such as Bank BRI, Bank BJB, and the retail sector like Indomaret and Pertamina Retail, BGI proves its competence in providing integrated, trustworthy, and principled cash management solutions.